Welcome to Eldoret Rentals

Eldoret Rentals is a platform for landlords, agents, and tenants to connect for rental properties in Eldoret. By using eldoretrentals.com, you agree to comply with this policy.

1. Eligibility

• You must be at least 18 years old to use Eldoret Rentals.
• No illegal activities or misrepresentation allowed.

2. Account Registration

• Register with a valid email and password.
• Keep your credentials confidential.
• Accounts are for individual use only.
• Roles (landlord/agent, admin) are assigned and may be verified.

3. Listing Rules

• Landlords/agents may submit rental listings with photos, descriptions, and contact details.
• Listings must be accurate, lawful, and relevant to Eldoret rentals.
• No false information, offensive material, or spam.
• Eldoret Rentals may remove or edit violating listings.

4. User Conduct

• Respect other users; no harassment or discrimination.
• Do not access, modify, or delete others' data.
• Admins must use privileges responsibly.
• Users are prohibited from engaging in any fraudulent activities on our platform. This includes, but is not limited to, providing false or misleading information during registration or listing creation, attempting unauthorized transactions, or using the platform to perpetrate scams, identity theft, or other illegal acts.
• Any detected fraudulent activity will result in immediate account suspension or termination. We reserve the right to report such activities to the relevant authorities and cooperate fully with legal investigations.
• Users agree to indemnify and hold harmless our company from any losses, damages, or liabilities arising from fraudulent actions they undertake. For support or to report issues, please contact us at eldorentrentals@gmail.com.

5. Photos and Content

• Upload only your own photos or those you have permission to use.
• You grant Eldoret Rentals a license to display your listings/photos.
• Remove personal data (e.g., faces) from photos for privacy.

6. Termination

• Eldoret Rentals may suspend/terminate accounts for violations.
• You may delete your account via site settings.

7. Limitation of Liability

• Eldoret Rentals is not responsible for user transactions, disputes, or damages.
• Use the site at your own risk.

8. Changes to Policy

• We may update this policy and notify you via email or the site.
• Continued use means acceptance of changes.

9. Contact

For questions or concerns, email us at eldoretrentalsltd@gmail.com.

Introduction

At eldoretrentals.com, we value your privacy. This policy explains how we collect, use, and protect your personal information. By using eldoretrentals, you consent to these practices.

1. Information We Collect

• Account Data: Name, email, phone number, and role provided during registration.
• Listing Data: Estate, house type, rent, deposit, goodwill, amenities, description, and photos.
• Usage Data: IP address, browser type, and pages visited.
• Cookies: Used for session management and tracking usage.

2. How We Use Your Information

• To create and manage your account.
• To process and display your rental listings.
• To communicate with you.
• To analyze site usage and improve services.
• To comply with legal obligations.

3. Sharing Your Information

• We do not sell your data.
• Data may be shared with service providers under confidentiality agreements.
• We may disclose data if required by law or to protect our rights.
• Phone numbers are visible to tenants; other data is limited to admins.

4. Data Security

• We use encryption and secure servers to protect your data.
• Photos are stored securely and linked to listings.
• No online system is fully immune to breaches; absolute security is not guaranteed.

5. Your Rights

• Request a copy of your data by emailing support@eldoretrentals.com.
• Update your information via account settings.
• Delete your account to remove your data (subject to legal retention).
• Unsubscribe from emails via the unsubscribe link.

6. Data Retention

• We retain your data as long as your account is active or as needed for legal purposes.
• Inactive accounts may be deleted after 12 months.

7. International Data Transfer

• Data may be stored on servers outside Kenya; equivalent protection is ensured.

8. Children’s Privacy

• Eldoret Rentals is not intended for users under 18.
• We do not knowingly collect children’s data.

9. Changes to Policy

• Updates will be posted here with the revised date.
• Check regularly for changes.

10. Contact

For privacy concerns, email eldoretrentalsltd@gmail.com.